UPDATE: DELAYED PROCESSING/DELIVERY TIME DUE TO COVID-19 & IMPACT ON ROYAL MAIL. UP TO 9 DAYS DELAY FOR DELIVERY.
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COVID 19 UPDATE

Hope you and your loved ones are keeping well. We are still operating as a business and fulfilling orders as normal, however as you are aware, other local businesses are not at the moment. This includes our courier- Royal Mail and some of our skincare providers. Our local post office has limited space for packages as pickup's have been reduced from daily to three times a week, so we can only bring up to 20 parcels a day, 3 times a week. this also means that deliver times have been extended, as reflected in deliver options. Processing time for an order is now 4 days (time before order is taken to post) and delivery time is 5 days. All orders will be sent 1st class so although we state 5 days to deliver, you should get your order sooner than that, but to manage expectations in these uncertain times we would give it some extra time. This is a total of 9 days from date of order to recieve your order.

 

Due to supplier working as hard as they can with limited staff, we have introduced preorder for items that will be restocked in a few weeks. the preorder date is suggestive and may be a week earlier or later than what is stated on the product- again subject to suppliers ability to get our large quantity out in good time.

 

Thanks for your patience and understanding. More importantly, thanks for your constant support of this company. I hope you continue to keep safe and stay at home. 

 

Best,

Kemi